Chief Operating Officer at M2 Systems and responsible for managing all revenue-generating sales and account teams, including the Blues (Healthcare), commercial payers, alliance sales and vertical industries. Has over 25 years of experience in sales leadership in both developing new client footprint sales and expanding revenue streams in existing clients. Offering proven ability to shape organizational performance and responsiveness to business needs, with contributions to profitability, cost control, process optimization, customer satisfaction and service delivery. Consistently increased services revenue by creating new service offerings, adjusting the pricing model and providing stellar customer service to guarantee recurring revenue. Excel in brand positioning, revenue growth, financial management, and driving operational excellence and has a strong focus on customer satisfaction and loyalty.
Co-founder of Muscato Corporation, a total software engineering and consulting firm specializing in financial inter-operability for banks and financial institutions, as well as an integrated payer solution for the health care industry. Played numerous roles such as VP of Product Development – Strategic Accounts, was responsible for managing new products installation and services, as well as client operations. As President, was responsible for overseeing the overall operations of the company, achieving significant growth, ultimately leading to the buyout of the company.